diamond exchange
diamond exchange
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This app is available for your device
diamond exchange
This app is available for your device
Contact
+91 8107277896
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the diamond exchange?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the received OTP to secure your login. This eliminates the need for a password or email login, making it a convenient and easy process.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for a proper connection. If you don't receive an OTP after a reasonable time, try clicking the "send OTP" button again. If the issue persists, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try to use the same active phone number associated with your account. If your number has changed, send your updated KYC details to the customer support team via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Once uninstalled, download the latest version of the app. This should allow you to log in and play the updated app smoothly.
Q1: What is the minimum withdrawal amount in the diamond exchange?
In this app, users can withdraw a minimum amount of Rs. 100, which is higher than some other available options. Withdrawals are only possible for earned gaming money and not for collected bonuses. This means users can access their winnings from gaming activities but not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
You are required to complete and submit your KYC (Know Your Customer) details within the app, which should include saving your Aadhar card, UPI (Unified Payments Interface) information, and bank account details. This will facilitate a smoother and more secure experience. Ensure that all necessary information is accurately entered and saved for verification purposes.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, there may be instances where payment delays occur, requiring a wait of up to 24 hours. This delay is an exception to the usual quick processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used within the gaming platform and cannot be withdrawn. You can withdraw any earnings made by playing games using the bonus, but the bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, don't worry, as the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
Our user-friendly platform ensures a seamless navigation experience for both newcomers and experienced players alike. For your convenience, we provide support for multiple secure deposit and withdrawal methods, including credit cards, e-wallets, bank transfers, and cryptocurrencies, offering flexibility and peace of mind. With these options, you can easily manage your funds and transactions, without worrying about the security and reliability of your financial information. Additionally, our dedicated customer support team is available 24 hours a day, 7 days a week, ready to assist you with any questions or issues you may encounter. Whether you need help with depositing or withdrawing funds, or have concerns about a particular game or promotion, our team is always available to provide guidance and support.
Beyond our diverse library of games, diamond exchange offers a range of secure and convenient deposit and withdrawal methods, ensuring that transactions are fast and hassle-free. Our commitment to a clean and secure gaming experience is evident through the use of advanced cryptographic technologies and regular audits conducted by independent authorities. Our deposit options are designed to provide flexibility and ease of use, allowing players to choose the method that best suits their needs. From credit and debit cards to e-wallets and bank transfers, we offer a variety of payment methods that are all safe and secure. Our withdrawal options are just as convenient, with players able to access their winnings quickly and easily. To ensure the security of our players' transactions, we employ advanced cryptographic technologies, such as SSL encryption and secure servers. These technologies prevent unauthorized access to sensitive information and protect against cyber threats. Additionally, our regular audits by independent authorities provide an extra layer of assurance, as these audits verify that our systems are functioning properly and that our games are fair and random. At diamond exchange, we take the security and integrity of our games very seriously. We are committed to providing a safe and enjoyable gaming experience for all of our players, and we strive to maintain the highest level of security and transparency in all of our transactions. Whether you're a seasoned player or just starting out, we invite you to experience the convenience and security of playing with us.